Welcome

Headshot of Kristen Bowen

Hello, I’m Kristen, a recent Ph.D. graduate and Rodney Fellow in Information Science at the University of North Carolina at Chapel Hill.

I am currently on the job market, seeking full-time employment opportunities in industry conducting user research and/or user experience research. I have strong expertise in Social Media connected research with a focus on inclusive design.

My research experience spans six years with a background in providing research services to faculty, staff, and students in various colleges. Currently, I engage in a user-centered approach to investigating the role social media & technology play in supporting or acting as barriers to the health and wellbeing of various populations. I employ surveys and qualitative research methods to explore topics such as the following: the best practices for integrating remote work into the future to support diversity & inclusion; research into the online information behavior of those who have experienced pregnancy loss; a critical examination of the level of diversity within disability studies; exploring the information behavior of racial minority youth & developing services to support; and determining the information exchange experiences of Black adults, who have had concerns for their mental wellbeing in connection to rape.

I am an affiliate with the Center for Critical Race & Digital Studies and the Center for Information Technology & Public Life. This summer (2021) I completed an internship with Microsoft Research where I designed and implemented a study on the remote work experiences of Black adults. From my research findings, I developed a guide to be published on Microsoft’s New Future of Work Initiative website, “Research-backed Guide: Basic Tips for Fostering Inclusion of Black American Employees.”

I conducted my dissertation research on the information exchange experiences of Black young adults (18-39) related to their mental well-being regarding sexual violence they have experienced. This study utilized an innovative approach (the use of written-only focus groups to preserve anonymity and privacy) to participatory design to envision what this population needs from a space created to support their mental health.

Recent News:

  • (04/22) Defended my dissertation research, Sexual Violence, Black Survivors, & Moving Beyond Resilience: Developing Mental Health Support Spaces Based on Online Information Behavior.
  • (10/21) Co-authored paper, Navigating “Danger Zones”: Social Geographies of Risk and Safety in Teens and Tweens of Color Information Seeking accepted to Information, Community and Society.
  • (10/21) Online Information Behavior After Pregnancy Loss: An Interview Study, accepted, with minor revisions, to The Journal of Medical Internet Research: Formative Research.
  • (10/21) Survived COVID!!
  • (09/21) Completed three focus groups with Black adults who have had concerns for their mental well-being connected to experiences of rape. I am analyzing this data to provide insight into the design of social media and technology to support their information needs. This is the central piece of my dissertation research.
  • (08/21) My co-author and I submitted an article, Online Information Behavior After Pregnancy Loss: An Interview Study, to The Journal of Medical Internet Research.
  • (07/21) I completed my internship with Microsoft Research and presented my guide, “Research-Backed Guide: Basic Tips for Fostering Inclusion of Black American Employees.” I conducted research with 20 Black adult remote workers during the COVID-19 pandemic to determine their thoughts on the benefits and/or drawbacks of remote work.
  • (07/21) Podcast Panelist for Center for Information Technology & Public Life Episode 5: Across Oceans, Tables, & Platforms